Pendo Review (2025)

Name: Pendo Review
Item: Pendo
Rating: 3.5
Author: Glass Analytics

An in-depth review of Pendo, its features, pricing, and how it compares to alternatives.

Quick Facts

Target Audience:Product teams
Privacy Focus:Moderate
Hosting:Cloud (SaaS)
Website:Visit Site

Core Features

Heatmaps:No
Session Recordings:Yes
Conversion Tracking:Yes
Real-time Data:Yes

Privacy & Compliance

Cookieless:
GDPR Compliant:Yes
Script Size:N/A
Data Retention:N/A

What is Pendo?

Pendo combines product analytics with in-app messaging and user onboarding tools. It is particularly useful for SaaS companies aiming to drive feature adoption and gather user feedback.

Key Features

Core Analytics

Conversion Tracking
Real-time Analytics
Data Layer Integration
Edge Computing

User Behavior Analysis

Heatmaps
Session Recordings
Scroll Depth Tracking
Funnel Analysis

Pricing

Pricing Model:

Paid (custom pricing)

Visit Official Website

How Pendo Compares to Glass Analytics

Why Choose Glass Analytics?

Heatmaps included - Unlike Pendo, Glass offers heatmaps to see exactly how users interact with your site
Cookieless tracking - Glass doesn't use cookies, making it more privacy-friendly than Pendo
Scroll depth tracking - See how far users scroll on your pages, a feature not available in Pendo
Edge computing - Faster performance and reliability compared to Pendo's architecture
Simple, intuitive interface - Glass Analytics prioritizes ease of use without sacrificing power
5-year data retention - Keep your analytics data for longer than most alternatives

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Pendo Alternatives

Looking for alternatives to Pendo? Here are some other popular analytics tools you might want to consider:

Additional Notes

GDPR compliant

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